Terms of sale
Last updated: November 04, 2026
1. Seller
- Owner: Netmaps Europe
- Identification: European Union trade mark no. 018734729 (EUIPO public register)
- Address: Corts Catalanes 5-7, 08173 Sant Cugat del Vallès (Barcelona, Spain)
- Email: [email protected]
- Contact: contact form or WhatsApp
2. Products
Large wall maps of countries, regions, provinces, cities and postcodes, in standard size (short side 92 cm), large size (short side 105 cm) or giant format (short side 150 cm), with a long side of up to 250 cm, in these finishes: laminated, paper, vinyl and ferric (the 150 cm giant format in laminated, paper and vinyl). Every map is printed to order. The sizes shown on each product page are approximate and may vary by 2-3 % depending on the map proportions; this variation is not a defect.
3. Prices
All prices are in US dollars and include delivery. The price of each size and finish is shown on every product page and on the Sizes, finishes and prices page. The price published on the website at the time of the order applies.
4. Order
- Choose the map, size and finish and add it to the cart.
- In the cart, enter your delivery details.
- Accept these terms and pay by card (through Stripe) or with PayPal.
- You receive an email confirmation with the order summary. At that moment the contract is concluded.
You can check and correct your details before paying. The contract is concluded in English.
5. Payment
Payment is made through Stripe (card) or PayPal, on their secure platforms. We never receive or store your card details.
6. Delivery
Printed to order in 3-4 business days, then shipped worldwide by UPS. Full conditions on the Shipping and returns page.
7. Right of withdrawal
You may withdraw from your purchase within 14 calendar days of delivery. The product must reach us in perfect condition and in its packaging, at the address we will give you. Return shipping costs are paid by the customer. Once we have received and checked the product, we refund the amount using the same payment method.
Personalised maps (with your logo, an image or any other custom change) are made to order and cannot be returned, unless they arrive damaged or defective.
8. Guarantee
All products have the legal guarantee of conformity. If an order arrives damaged or defective, we will send you a new map free of charge.
9. Customer service and complaints
Write to us at [email protected], on WhatsApp or through the contact form. We answer as soon as possible.
10. Applicable law
These terms are governed by Spanish law, without prejudice to the mandatory rules that protect consumers in their country of residence.